Privacy policy.

The NEU Gym (“we,” “us,” “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect information obtained through our website, mobile communications, programs, and related services (collectively, the “Services”).

By using our Services, you consent to the practices described in this policy.

We collect information in the following ways:

  • Personal Information You Provide:
    When you sign up for updates, book sessions, make purchases, or communicate with us, we may collect information such as your name, phone number, email address, billing details, and communication preferences.

  • Automatically Collected Information:
    We may collect limited information about how you access and use our website, such as IP address, browser type, device information, and pages visited. This helps us improve our content and functionality.

  • SMS and Communication Data:
    When you opt in to receive SMS or MMS text messages from The NEU Gym, we collect and store your mobile number and message preferences solely to deliver messages you’ve agreed to receive.

We use your information to:

  • Provide, personalize, and improve our Services.

  • Send updates, announcements, and promotional messages (with your consent).

  • Respond to your inquiries and customer service requests.

  • Manage scheduling, memberships, and billing.

  • Maintain security and comply with legal obligations.

When you opt in to receive text messages from The NEU Gym:

  • Message frequency may vary based on your interactions.

  • Standard message and data rates may apply.

  • You can opt out at any time by replying STOP to any message, or by contacting us directly.

We do not share, sell, rent, or disclose your mobile number, opt-in data, or consent information with third parties or affiliates for any reason.
Your information is used exclusively for delivering messages and communications directly related to The NEU Gym.

We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, use, or disclosure. While we strive to ensure the security of your data, no system can be guaranteed 100% secure.

We do not sell, rent, trade, or otherwise share your personal information or mobile data with third parties or affiliates.
We may share information only when:

  • Required by law or legal process.

  • Necessary to protect our rights or prevent fraud.

  • Needed to provide essential operational support through trusted service providers (such as secure payment processors), who are bound by confidentiality obligations.

Our website may use cookies or similar technologies to improve user experience and analyze site traffic. You can control or disable cookies through your browser settings, but doing so may affect functionality.

You may:

  • Opt out of SMS or email communications at any time.

  • Request access to or correction of your personal information.

  • Request deletion of your information where legally permissible.

To exercise these rights, please contact us using the details below.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

If you have any questions or concerns about this Privacy Policy, or wish to exercise your privacy rights, please contact us at:

The NEU Gym
Email: info@theNEUgym.com
Phone: 214-628-9088
Address: 4621 Ross Ave #130 Dallas, TX 75204
Website: www.theNEUgym.com/privacy